1. WHAT AREAS OF THE COUNTRY DO YOU COVER?
Court Services operates a Midwestern regional office and a California based operation, nationwide ground network that allows us to transport prisoners coast to coast in an average of 4 business days. We will go to any part of the United States, Hawaii, Alaska, Puerto Rico, and U.S. held territories. We are also available for international extradition from foreign lands. 2. DO YOU HAVE FEMALE AGENTS? DO YOU TRANSPORT FEMALES AND JUVENILES AND IF SO, HOW?
Yes, we have female agents. Court Services is equipped to handle any type of prisoner transport, both male and female, adult and juvenile offenders at all security levels. We request special notice for prisoners with certain unusual transport and housing needs, including pregnant females and juveniles, due to housing restrictions. All juvenile offenders are transported independent of our normal nationwide ground network. 3. WHAT IS YOUR AUTHORITY TO PROVIDE TRANSPORTATION?
U.S. Code title 18, section 3182 Extradition Act. Court Service's agents, under this law, have the same authority as any officer of a public criminal justice agency performing a prisoner transport. The transportation agents are authorized to take custody, transport, and house prisoners en route to the requesting agency. This does not authorize arrest powers or any endorsement as a law enforcement officer other than with respect to prisoners within our care, custody and control. 4. DO YOUR AGENTS HAVE ANY LAW ENFORCEMENT EXPERIENCE?
All Court Services agents must have a minimum of 2-3 years of experience in law enforcement, corrections or the military. The average amount of law enforcement experience on Court Service's agent force as a whole is 10 years. 5. WHAT IS YOUR SAFETY RECORD?
We take great pride in our safety record and maintain records on every vehicle that is driven by Court Services agents. Todate we have had no losses due to accidents. Court Services agents are rewarded for maintaining an accident-free record for a consecutive six-month period. 6. ARE YOUR AGENTS ARMED?
Yes. Our Agents are armed. 7. DO YOU TRANSPORT HIGH RISK PRISONERS?
Court Services transports prisoners at all levels of security. We treat all prisoners transported within our system as high threat. Agents take proper security precautions with all prisoners and our vehicles have been modified to provide a highly secure transportation. 8. DO YOU HAVE A DRUG TESTING PROGRAM?
Yes, all potential employees undergo a complete fingerprint-based background check with their local law enforcement agency and must submit to a drug test before being considered for employment. We also maintain a random drug-testing program consistent with Department of Transportation guidelines and company policy. 9. DO YOU HAVE TRAINING FOR YOUR AGENTS?
Certainly. Court Service's initial agent training program is 100 plus hours, and the practical application of the training continues after class as all new agents must successfully complete 80 hours of supervised transportation. They are then placed on 90 days probation. Also, all Court Services agents receive an additional 40 hours of in-service and recertification training each year.
10. HOW DO WE USE Court Services?
Call our toll-free number, 1-888-202-5036, Ext 2 and ask for a Sales Agent who can set up an account for you and receive your assignment. Or Request Services online through our web site. 11. DO WE NEED A CONTRACT TO USE Court Services?
You do not need a contract to use Court Services for extradition services. In some cases, it is required by the county government that a formal contract be on hand. A contract can sometimes offer advantages in rates and discounts. 12. ARE ALL YOUR PRISONERS TRANSPORTED BY GROUND, OR DO YOU EVER FLY THEM IN COMMERCIAL AIRLINES?
The majority of the prisoners we transport are moved in our ground network, either in sedans or SUV's or a combination of the two. There are special cases where we are requested to transport a prisoner that cannot be moved in our ground system. This usually involves a juvenile offender, a pregnant female, a prisoner with a health condition or a short court deadline. Prisoners in this category may be flown on commercial aircraft with an agent escort. Arrangements for an air transport are made with the authorization and cooperation of the customer. 13. HOW DO YOU PRICE PRISONER MOVES?
Prisoner Transportation rates are based on mileage from the point of pick-up to the drop location using Mapquest.com . Some rates are based on mileage only and other rates are based on mileage and agent fees. You will always know through the estimate you are provided what you will pay, and we do not have open ended invoices. 14. WHO ARE SOME OF YOUR CUSTOMERS?
Court Service's customers are county sheriff's offices, police departments, county jails, district attorneys, state departments of corrections, juvenile agencies and regional jail facilities. We can also provide services to bail bondsman with proper court documentation through their local Sheriff's office. 15. WHERE ARE YOUR OFFICES LOCATED?
Court Service's headquarters is located in Riverside, California, and we have teams in Missouri and Kentucky. We are currently developing Regional centers on the East coast and deep South. 16. ARE ALL PRISONERS MOVED WITH HANDCUFFS?
All prisoners moved by Court Services agents are moved in full restraints (waist chains, leg irons and handcuffs). We interconnect prisoners for additional security. All agents are fully trained on the appropriate use of metal restraints. Court Services takes appropriate security precautions with juvenile offenders and pregnant females, as determined by individual cases. 17. WHAT DO YOU DO IF YOU HAVE AN OVERNIGHT STOP WITH PRISONERS?
Court Services has agreements with local, county and state agencies for secure housing arrangements. While in these facilities, prisoners have access to meals, showers and laundry services. The cost of any overnight stay is figured into the rate you are quoted when your order is placed. This is a convenience to you and our agency and a partnership we value. 18. Is your company compliant with Jeanna's Act?Court Services, Inc is compliant with Jeanna's Act and is one of (3) three companies nationwide that are fully compliant. Court Services, Inc agents operate under strict supervision. We are highly trained and have some the highest trained agents in the industry. Additionally Court Services, Inc continues to be an innovator in our field. FOR IMMEDIATE SERVICE CALL 1-888-202-5036, Ext 2. WE CAN HELP YOU 24HRS DAY/7 DAYS A WEEK. WE HAVE IMMEDIATE SERVICE AVAILABLE IN EVERY STATE. Or you can Contact Us online for a formal quote. | 
